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nicole W

1 reviews | Active since Jul 2015

25 Jan 2022, 09:25

I will be embarrassed if i was working for Telkom or Mondo

what absolute disgust. Mondo and Telkom. 1st the sales consultant misled me, saying i have 150gb for 199 per month, then it went to 80gb day and 80gb night, then it went to 80gb day and 80gb after 12pm. Now I'm on a 40gb. Its not even my 1st month. Now trying to phone someone to help? No one helps, no one knows what they are doing, not MONDO or TELKOM. Their website doesn't work, their app doesn't work, even one of the consultants said that they are trying to fix the bugs and they know its not fun to work with. What the heck. I will cancel my contract, and i will send you the bill for all the airtime, data i have wasted trying to do your job, to sort a customer out. How are you running a business without service????????? That is the most important part. But oh boy its quick to sign a contract and take money.. Pay a admin fee? For what? You don't do anything. if someone does not sort this out immediately, i will publish a review every hour until this is done OR you need to cancel my contract

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