I will be cancelling all my Telkom contracts as soon as I can

I am utterly disgusted with the service received by Telkom. Due to circumstances beyond my control, my salary was paid late and my debit order did not go off on the last day of the month. I went in to pay my bill the very next day on the first. When I received my new bill at the end of the following month, Telkom added over R200 to my bill. That is almost 20% of my total account at Telkom for only paying a day late. I am utterly disappointed that Telkom could charge such an ******ionate amount for being 1 day late. It has also happened previously where my debit order were deducted earlier due to public holidays and when I went into the store, the gentleman told me not to worry that Telkom has a tracker on your account and will try to debit my account again a few days later. This never happened and I was again charged with over R200 due to *********** Telkom staff giving the wrong information. What extra work must Telkom do to charge such a high amount for being a day late? That is almost the amount charged for another cellphone contract. Ridiculous!