1 reviews | Active since May 2017
I was double charged i.e. debit order run on my bank account on 3 and 9 Jan for R522.68 and never refunded
<p>1. I have emailed Telkom and called Telkom several times, spoken to numerous people and I am still being billed </p> <p>1.1 I cancelled my entire Telkom contract on 16 February 2016 and received automated confirmation on 16 February 2016 that cancellation would be processed in 21 business days i.e. before Monday 20 Mar 2017 </p> <p>1.2 I have been billed R420.11 on 9 April 2017 and R340.06 on 9 May 2017 - These amounts need to be reversed</p> <p> </p> <p>2. I was double charged i.e. debit order run on my bank account on 3 and 9 Jan for R522.68 and never refunded by Telkom, this needs to be refunded to me.</p> <p> </p>
The double charge was reversed on a timely basis, I did not see the reversal as there was no reference to Telkom in the Transaction description.
Telkom called me today to confirm the invoices have been reversed and my telkom account closed.
Thank You Noleen.
The double charge was reversed on a timely basis, I did not see the reversal as there was no reference to Telkom in the Transaction description.
Telkom called me today to confirm the invoices have been reversed and my telkom account closed.
Thank You Noleen.