I WAS DENIED SERVICE

I have been trying to cancel my telkom fibre and met with disgusting and unprofessional service from Telkom.

I have tried their portal, which keeps kicking me out and telling me my ID number and phone number do not correspond. Like wth, I have retyped this a million times already. I finally reached someone one the phone who said she will email the department to process my cancellation. I called to follow up and met with another unprofessional person who simply refused to help. I am tired of telkom and will NEVER EVER use any of their products or services again. Not even if they are the last in the world. I am now sitting with a fibre package that needs to be cancelled with no way forward. Their cancellation IVR are also useless.