SR
Sylvester R

1 reviews | Active since Dec 2011

27 Oct 2015, 11:49

I was charged 300% for this month! Refund me today

My contract agreement is for R699.00 a month. You charged me R2,199.00.<br> <br> I did not sign any migration or anything additional, please ensure I get the remainder of my money processed back as a refund today! Since I did not agree nor sign anything about the additional charge of R1,500.00<br> <br> This goes against the Consumer Protection Act, and an ******** act of transaction.<br> <br>

0
Replies (1)
Telkom
Telkom's reply27 Oct 2015, 12:05
Official
Hello sLyd3r,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is SM141965.

We apologise for any inconvenience caused.

Kind Regards,
Zulfah
Telkom Social Media Team