I was billed for a closed account

Item: Telkom
Rating: 2
Author: Kennedy I

Hi<br> <br> Telkom SA recently billed me R700+ for an account which has been closed. I am in Canada now and my Telkom account i am supposed to have finished paying off my Telkom account before leaving South Africa in January. I was surprised to get a billing from Telkom for February. I tried calling, but i cannot reach Telkom from overseas.

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Replies (1)

Telkom's replyOfficial

04 Mar 2016, 06:04

Hello kenifeh01,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM208537.

We apologize for any inconvenience caused.

Regards,
Busi
Telkom Social Media Team
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Telkom's reply04 Mar 2016, 06:04

Official