GB
Gareth B
1 reviews | Active since Mar 2011
23 Jul 2015, 16:12
I want to cancel an order.
I want to cancel an order but I cant get hold of your vendor selldirect.<br> I left messages on FB, Twitter, email and on your complaints contact form. I also sent an email to them Yesterday I sat waiting on the line for 40 minutes + waiting for sell direct to answer their phones. I'm not going to put a stop order on my account and I will be going to the CPA if any money comes off of my account. I have tried everything to cancel the order within the time allowed to me by the consumer protection act. Get better vendors, selldirect has an extremely bad reputation.
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Replies (1)Telkom's replyOfficial
23 Jul 2015, 17:56Hello myleftfoot,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM127913.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM127913.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply23 Jul 2015, 17:56
Official
Hello myleftfoot,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM127913.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM127913.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
