I want this resolved today or cancel my order.

I requested and upgrade and I told the sales consultant that it should be delivered to my home as I’m working from home. I got a call from the courier company and was told that my package was delivered to my work address. I never received a follow up call to schedule a another delivery I had to call back a few times and every day one I did, I was told that they have requested a re delivery and that I should receive a sms confirming this. To date I have not received any confirmation what so ever. I’m not one to complain but this is by far the worst kind of service that I’ve received from Telkom so far. I’d like a manager to give me a call to get this resolved by today.