CL
Claire L

1 reviews | Active since Oct 2014

14 Jan 2017, 06:06

I WANT THIS ACCOUNT CLOSED IMMEDIATELY-ENOUGH IS ENOUGH

<p>I have had an ongoing struggle in trying to close my Telkom account. Yesterday, after months of struggle, someone from Mondo called to tell me that they had the device I returned in the cooling off period and they would resubmit the cancellation that they had already submitted last year to Telkom. I was feeling happier, knowing that a resolution wasn't far. However, last night Telkom deducted a further R1400 off my account. On the 13th of the month when they already took R700 from me on the 1st?! I never ever consented to a deduction in the middle of the month. And this account was never supposed to be opened. They don't care about Hello Peter postes. This is my 4th one. I am absolutely devastated. I am now overdrawn and will owe the bank a further R200. Telkom, what you are doing isn't fair. It isn't right. You have taken over R3000 from me for nothing!</p>

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