SW
Stanley W

1 reviews | Active since Oct 2015

08 Oct 2015, 13:39

I WANT TELKOM TO CALL ME!!

Good afternoon, <br> <br> I have been trying to speak to someone at Telkom with regards to the delivery status of the device I ordered. The debit order has already come off my account but I still havent received my device. <br> <br> I have tried to get hold of someone since last week, held on for hours over the phone and when I do eventually get to speak to someone, NO ONE knows what to do.<br> <br> I would like a SUPERVISOR to give me a call today so that I can confirm as to when I will receive my device that I PAID FOR ALREADY and havent received!!!<br> <br> Thank you. <br> <br> Stanley Whittaker

0
Replies (1)
Telkom
Telkom's reply08 Oct 2015, 14:43
Official
Hello SHWhittaker,

Thank you for taking our call. Apologies for all inconveniences caused.

As discussed, we have escalated this matter to the Online Sales Management Team for them to address. Feedback will follow.

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Kind Regards
Tebogo N
Telkom Social Media Team
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