AL
Alan L

1 reviews | Active since May 2012

09 Feb 2016, 15:29

I WANT MY REFUND WAITING

TELKOMS CABLE WAS DAMAGED AND THUS I HAD NO PHONE TO USE. THAT WAS THE OTHER DAY... NO.. IT WAS ACTUALLY SEVEN MONTHS AGO!!!!!! SINCE THEN I AND MY NEIGHBOURS HAVE COMPLAINED AND REPORTED MANY MANY MANY TIMES. NO RESPONSE.. SIGH...THEY CONTINUE TO PASS THE BUCK AND IN THE MEAN TIME CHARGE ME EVERY MONTH R177 PLUS.. UH.. FOR WHAT!! HOW WOULD THEY LIKE IT IF I TAKE THEIR MONEY EVERY MONTH AND GIVE THEM... NOTHING!!! I HAVE SINCE CANCELLED MY LINE BUT AGAIN.. NO RESPONSE.. I WANT MY REFUND FOR THE SEVEN MONTHS.. STOP MAKING ME WAIT.. EVERYONE SHOULD READ THIS AND REALISE THERE ARE BETTER OTHER COMPANIES TO RATHER USE.<br> <br> LETS SEE HOW LONG THIS TAKES BEFORE I GET ANY RESPONSE TICK TOCK.... <br> <br> STILL WAITING FOR REFUND

0
Replies (1)
Telkom
Telkom's reply09 Feb 2016, 15:33
Official
Hello SmartPete,

Apologies for the inconvenience caused. This matter will be escalated to our billing team who will be in touch to advise.

Your reference remains SM190130

Regards,
Moenieb.
Telkom Social Media Team.