I want my money back

So sick And tired of telkom i call them atleast once a week now to determine when ill be recieving the money that they keep deducting for a contract that ive stopped in February. Ive spoken to a manager and their best answer is its being processed ive even cancelled the debit order but awoke this morning to a deduction even higher than my usual one. Im so done someone needs to fix this or im calling a lawyer.

Your request to cancel your Telkom service/S was received by Telkom.

We regret that you are cancelling and hope you will explore our range of products and services to find solutions that match your needs. Please note the following with regards to your cancellation:

· A 30-day notice period applies on all product and service cancellations. · It can take up to two months for the billing process to be finalised from the date of this email as the rental is billed in advance and usage in arrears.

Where applicable, a refund amount will be reflected as a credit on your subsequent or final invoice and any outstanding amount will be offset against the deposit amount due to you in the case of total cancellation. * · Should there be any credit amount due to you after you have received your final invoice, please contact Billing on 10210 to arrange the refund. (No refund or deposit repayment can take place until the final invoice is processed.) · Should the service be cancelled after the requested cancellation date, a credit adjustment amount will be done on your subsequent or last invoice for the cancelled service.

This is false ive been struggling since February.