I want my money back

I am very annoyed and fed up with Telkom Mobile. I have faithfully paid my account for well over year. I tool a secondary contract and was billed for THREE phones:<br> <br> I have an S4 and a S5 only....I was debited almost R2000 for two S5 and 1 S4. Please tell me were the second S5 was from? I was told the agent \ accidentally"activated two S5 contracts instead of 1. I was debited for 3 phones and not two. Now I have to fight to get my money back for a hone I do not have. What nonsense is this?<br> <br> <br> I was told the agent who made the mistake changed branches. Then the manager apparently cancelled the wrong contract. Today I get a bill for an over due amount that telkom already took via debit order.<br> <br> I demand my money back for the phone that was 'accidentally activated'. This phone is still in the store. Do agents not double check these things. I am honestly fed up. I must now run around telkom stores to get money Telkom had no business taking. I do not want an apology. All I want is my money back.<br> <br> Emails to Telkom Musgrave are not rep**** to either so what should I do?<br> """