1 reviews | Active since Oct 2016

01 Oct 2016, 10:56

I want my money back

<p>I settled my Telkom mobile in July, later I found out, I paid more with R600, which was supposed to be paid back. I have been contacting Telkom to try and get my money back but to date, I still havent received it. I am sick and tired of giving the same story to different people but not getting the matter resolved.</p>

0
Replies (2)
Telkom
Telkom's reply01 Oct 2016, 15:54
Official

Hi lebogang-anna-swartz

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is:AI***

Regards

Luleka

Telkom Social Media Team

's update10 Oct 2016, 12:23
Reviewer Update

Hallo Luleka

You promised me, Telkom Mobile will get back to me, to date, I still havent heard from you. Bad service, as soon as I get my money back, I will never do business with you or advise any of my friends and relatives to do so.