1 reviews | Active since Nov 2011

28 Apr 2017, 10:34

I WANT MY MONEY BAC****!

<p>On the 28th of Februaary 2017 I called logged a call with Telkom to resolve my issue (bad \ no LTE signal). I was told that they would call me to try resolve this. After a month of waiting and calling numerous times and spending countless time on the phone with Telkom I asked to have the service suspended. I completed the cancellation formas and sent it to the cancellations email address. GUESS WHAT I RECEIVED AS A RESPONSE... Mailbox Full... I then forwarded the cancellation through to the service agents whom I had spoken to on the phone - no response. Now 2 months since my query was logged I receive a call saying that it was tested and they assume their is an issue with my device. HOW CAN YOU TAKE TWO MONTHS TO RESOLVE AN ISSUE AND EXPECT ME ALL THE WHILE TO BE PAYING !!!!</p> <p>This is ridiculous!!! Can someone from Telkom please make contact with me to process this cancellation. You are pathetic, I have been a loyal cliet for many years and this is how I am treated. Unnacceptable.</p> <p> </p> <p>Im done with Telkom and I will never ever buy anything else from you.</p>

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