AM
Angela M
1 reviews | Active since Jan 2016
26 Jan 2016, 13:19
I WANT MY DEVICE!!!
Okay so 2 months later, first months premium taken and invoiced for February...I STILL DO NOT HAVE MY DEVICE! Telkom really does not give a **** about customer service at all! I have emailed, gone into the shop, facebooked...hello petered spent hours on the phone...all I have now is a case number and a reference number, which seems to not help at all! CASE NO. ***8, reference no.SM189624<br> Device was returned to telkom on the 5th of January under waybill number ***5 (as my address is a problem????). ALL I WANT IS MY DEVICE...LTE, which you have deducted from my account for...and invoiced february for??????
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Telkom's replyOfficial
26 Jan 2016, 16:16Hello angelamcclure,
We apologise for the delay and inconvenience caused. Our consultants will follow up and advise urgently.
Your reference remains SM189624
Regards,
Moenieb.
Telkom Social Media Team.
We apologise for the delay and inconvenience caused. Our consultants will follow up and advise urgently.
Your reference remains SM189624
Regards,
Moenieb.
Telkom Social Media Team.
Telkom's reply26 Jan 2016, 16:16
Official
Hello angelamcclure,
We apologise for the delay and inconvenience caused. Our consultants will follow up and advise urgently.
Your reference remains SM189624
Regards,
Moenieb.
Telkom Social Media Team.
We apologise for the delay and inconvenience caused. Our consultants will follow up and advise urgently.
Your reference remains SM189624
Regards,
Moenieb.
Telkom Social Media Team.