ZF
Zandile F
1 reviews | Active since Aug 2015
06 Nov 2015, 11:48
I WANT MY DEVICE
I have done an online order for the Huawei Tab fro R 89per on the 20/10/2015. they debited my account to make sure that I can pay monthly and I didn't mind. Tell today which is the 06/11/2015 I still don't have my order/device. Why is Telkom advertising that they are a great network company and service meanwhile this is the service we get. I want that device or cancel my contract. They call center you sit there almost an hour trying to get through with no luck. im so frustrated to have paid for something I don't have. I want my money back.
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Telkom's replyOfficial
06 Nov 2015, 11:59Hello Zandi1988,
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM165022
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM165022
Kind Regards
Zulfah
Telkom Social Media Team
Telkom's reply06 Nov 2015, 11:59
Official
Hello Zandi1988,
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM165022
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM165022
Kind Regards
Zulfah
Telkom Social Media Team