I WANT MY AIRTIME

I purchased a onecell airtime voucher worth R20 this was on the 15.12.2016 to date after endless telephone calls to the Telkom mobile call centre, being hung up on and promises of calls with feedback I am still not able to load my airtime. This is a lesson learnt as this report is not just a complaint but a S/O to those who want to join 8ta.... never ever make such a big mistake as this network is best on landlines and not as a cellphone network. Besides all this their call centre staff are unprofessional and down right clueless as to what they are doing, all u get is being forced to hold the line or randomly being hung up on.... Wow clearly these ppl were hired off the street as there's no customer service professionalism let alone call centre professionalism... I'm disappointed that me being a Telkom mobile customer is a loss and there's no one with answers