I want fivre optic

Telkom installed fibre optic lines in my street and i want to subscribe. Every day i phone the call centre at different times and put my phone down on speaker phone, hoping someone will answer. Every day I hold on for 60 to 90 minutes. And now after nine days noone has answered that call. You guys are opening a new service of which you competition are picking up. Vumatel and and.... Come on guys I am sure you want to sell this amazing technology. Your are investing a lot of money here. Pick up my calls!!!