I want a refund.

I shouldn't have even rated TELKOM. I've logged a case with these guys regarding my data bundles and I haven't been assisted until now. I'm sick and tired of this. In fact I regret listening to my friend advising me to move over to Telkom- I wouldn't be having this. I bought a FreeMe boost and I used up all my Internet Bundle and I had the FreeMe WhatsApp bundle available however my WhatsApp is not working. I've called in 5 times and still not being assisted. I hate Telkom. I received an SMS telling me it's getting depleted on the 1.04.2018 so basically I bought it for free. Called in today and a call centre agent advised me my case was closed regarding to lack of information provided by the previous agent I spoke too. What bull**** is that... **** this. Call me on ********** 332 and resolve this, right now I don't plan on referring Telkom to anyone but taking this issue further. This is utter *******.