I wanna lend a hand, Send me....with WiFi

Dear Telkom I logged a call with the call center on 21 Feb advising the WiFi is not working, been calling every 2nd day since then and being advised by the consultant that there is no technician allocated. In the age of Technology is this what we have to through to run our business's and personal life, I ask you, where are you when our President and the Nation says "I wanna lend a hand, Send me.”