I've paid my bill and can't get reconnected

<p>After settling all outstanding amounts with Telkom, and being in possession of proof of payment, why do I still have to wait 48 hours to get reconnected? I have paid all that I owe and am now being punished further. Surely there must be a way to reconnect accounts instead of having to wait 48 hours?</p> <p>Can I put in a claim for a rebate for the two days I have to wait before reconnection? After all I am not getting any service and i have paid.</p> <p>I have a special needs child and we need the internet daily to aid us with his therapy.</p> <p>This is ridiculous.</p>