I've been trying to cancel my Telkom adsl line internet for the past 3 months but they won't cancel it.

<p>I've been trying to cancel the adsl line and 20GB softcap data on my Telkom account for the past 3 months and I am still paying for the internet on my bill every month. I received calls from the cancellations department several times to let me know they are going to cancel the adsl line and data plan but up till this day the internet is still running and I am still paying for the internet which I cannot afford. This is a real pain point for me and no one is able to help me cancel the internet. Telkoms cancellation team cannot be reached via phone and it takes 26 days for someone to call back after completing the cancellation form. It is appauling customer service. Probably the worst in the world. Please can someone at Telkom help me cancel my internet.</p>