I'v been waiting literally for 2.5h and counting!!

Hi,<br> <br> As I am writing this message im still waiting on a call for someone to answer me, I got my line upgraded to a 10mb line from a 4mb, and I never wanted my line upgraded. i also got a free dstv decoder and all i wanted was my line quality to increase when they did the installments of fiber optic wires in the area which would in general, i don't have dstv and don't want this decoder and all that at all.<br> <br> I want to put my line back on 4mb uncapped because i am caped on 50gb 10mb line and I don't want to be capped, ill rather be on a 4mb uncapped service as i had before and i want it changed asap. I am not happy and want this attended to. i'm tired of waiting this service is terrible and you really need to sort this out because i have a feeling i will be billed for and i'm very very angry at the service.<br> <br> I'n short I want my connect back to the way it was: 4mb uncapped and i don't want this DSTV package and 10mb line (with 50gb capped) - contact me as soon as possible as the call in service is literally time wasting and probably not needed the way things are going on there. A serious waste of my time