I URGE EVERYONE NOT TO MAKE USE OF TELKOM MOBILE

I have had numerous issues with Telkom and their lack of follow ups and follow throughs. I urge everyone to not make use of Telkom and any of their services, specifically LTE. There are way better options.

Firstly, they have not followed up with my contract cancellation and have continued to debit me and keep passing the buck.

I have left messages for supervisors at their call center to call me back and as per usual no response. I have posted many messages on HELLO PETER and have had responses, with no follow up.

Essentially I cancelled my Telkom mobile contract and in June followed up with their call center. I clarified an amount of R707.50 to cancel the contract with the call center agent, which they confirmed. I halted all use of the service in June up until today.

However, I am still be debited and they say that the contract is not cancelled. I called them on Friday post numerous emails on which they said they would investigate, as of today no response.

Absolutely pathetic. I can now assume, I will get a reply to the post with a reference and no follow up.