KZ
Khaya Z

1 reviews | Active since Oct 2015

12 Nov 2015, 11:47

I THINK IT'S SAD HOW TELKOM TREATS IT'S CLIENT BAS

Hi,<br> <br> I am reading everyone's complaints and I see that it the same as my compliant. How can one wait 5 weeks for a cellphone contract, they say delivery will be done in 7 days but it has been 2 weeks now with no form of contact.<br> <br> It is really sad that one is going to get an automated response on here and a consultant that is going to call and say \ We are escalating this matter further on ". Telkom give you complication when you order a cellphone"

0
Replies (1)
Telkom
Telkom's reply12 Nov 2015, 13:55
Official
Hello Khaya Zikhali,

We sincerely apologize for the delay.

Please be advised that your query is still under investigation and we will contact you with feedback. Your reference number is SM161544

Regards,
Ntokozo
Telkom Social Media Team
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