I should have never upgraded with Telkom

<p>Telkom called me to notify me that my current contract with them will be expiring soon and that I am eligible for an upgrade. I took a better package with Telkom Mobile and I explicitly asked if my previous contract will be closed and only the new one active. I was told that on the same day the new contract activates the old contract will be closed. This was not true and not the case. I have been billed for both contracts (I only use one of them) for more than 3 months now. I have spent a lot of time on the phone to the call centre trying to resolve this issue. I have even been sent SMS's saying that this issue has been resolved but still my monthly bill includes both contracts. At this point I am so disgusted with this I should have never upgraded with them. Even the speed on the new contract is very bad.</p>