1 reviews | Active since Apr 2015
I should have NEVER signed up
Telkom, today I will be lodging a formal complaint with ICASA and any other board or organisation that can help me.
Your service has been absolutely pathetic.
I have been dealing with Thobeka Zungu, Nicole Cupido and Lindiwe Malindi on numerous occasions - NO ONE CAN HELP. They keep telling me feedback takes 72 hours. Okay, so from the middle of September to the 19th of October is 72 hours????
I have been to your shop (TWICE), phoned and emailed, no one can help me. No feedback. No communication.
In the meantime you keep billing me, my phone is still blocked.... I am losing business. I should have never signed up, and I will make sure to warn others to NEVER EVER sign up with Telkom mobile.
You guys are USELESS!
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s and ID number so that we can investigate and feedback will follow. If you have a reference number, please provide as well.
Please make sure you select "post a private reply" when you respond so that we can be able to view those details and as well as protecting your private information.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s and ID number so that we can investigate and feedback will follow. If you have a reference number, please provide as well.
Please make sure you select "post a private reply" when you respond so that we can be able to view those details and as well as protecting your private information.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,