I regret the day that I signed up to Telkom

I'm not sure why I have to beg Telkom for my bill every month. I don't want to go look for my bill every month, and then I receive an automated call from Telkom that I must pay my bill? Uhm, if I knew how much it was, sure!

I've logged countless faults regarding me not receiving my bill, I've had 3 consultants update my email address to another email address and frankly I don't know what to do anymore.

This has been an issue lasting nearly 2 years (the duration of my contract).

Yet Telkom offers no solution, no help, not even an answer, but is quick to cut off my line if I don't pay, again without notice!

I really regret the day that I signed up to Telkom.