1 reviews | Active since Sept 2013
I REGRET THE DAY I PORTED TO TELKOM.
At 1st Telkom seemed to be the best with telephone and data rates, the service was super when I took what seemed to be a best contract deal. My account is up to date as i never skip payment but the service is rather pathetic. <br> <br> I woke up early Saturday morning so I could take in my phone for repairs as i cant even press some buttons, the queue was not even that long but I was in the same spot for about an hour without assistance, I left to run some other errands, woke up early again on Sunday hoping the service would be better - As I got to the counter for waiting almost 30mins again they couldn't take my phone in coz the system is offline, when i ask when i can bring it back they don't know, I cant even call because they never pick up. Now I'm sitting with a phone that's not working for days but telkom is so quick to debit everymonth for the services that aren't rendered. <br> <br> I'm so not interested in doing further business with Telkom, my previous network was much better. Telkom lacks service, network is always off, but data goes off far too quick. I'd like a review to my contract - I'm so done with this Unprofessionalism
A very good day to you!
Kindly note that we have sent you an email and await your response so that we can assist you further. Your social media reference number is SM109829.
We apologise for any inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
A very good day to you!
Kindly note that we have sent you an email and await your response so that we can assist you further. Your social media reference number is SM109829.
We apologise for any inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
