1 reviews | Active since Oct 2017
I regret the day I made a Telkom contract
I have expired contracts from Telkom since 2015. I was on 10GB ADSL subscription, I then upgraded to wireless 30GB subscription when the latter expired, I didn't notice the previous accounts was still active because I upgraded to the new subscription. When I upgrade to make new data contracts they don't cancel previous contracts. By April 2021 their deductions became aggressive deducting R622 and another R266 they then attempted to deduct another R622 on the same day however my ABSA account was insufficient so I was charged a R150 for a missed debit order. I transferred all my deductions to Capitec by April only to find a deduction of R1274 on the 20th therefore in total I was charged over R2000 in the same month for 30GB wireless deal, it should be around R430 - R450 per month.
I was informed by their agents that they cannot remove any contracts from my name and that I must personally remove them via the Telkom website. I repeatedly made requests to terminate all my contracts and was even given reference numbers only to find they are planning another deduction on the 5th June of R791.70. Why have they scheduled another deduction when my last contract with them is expiring 28th May 2021 (today) ? Shocking service!
