I REGRET JOINING TELKOM MOBILE

I made a big mistake by joining Telkom Mobile and I really regret it. Their service has been extremly poor. Thier repairs stores take customers for granted. I had a problem with my device and they wanted to double charge me. I had to write to Hello Peter for the problem can be solved. I had to wait for approximately 2 months for my device to be fixed despite having paid for the repair/ replacement cost. Thier call centre is extremly poor. The average waiting time for one to get assistance is approximately 20 minutes. My contract with Telkom Mobile expired but they continued to bill me. I enquired about it and they told me that I must first cancel my contract online. The way they handled the contract cancellation is unacceptable. Lastly, to complain about the Network is like trying to teach a lion how to fly. It just useless. In Sepedi, I would say " Ke moipolaye a sa llelweng". I do not deserve to be felt sorry for, I did this to myself by joining Telkom Mobile despite being warned about them. I do not encourage anyone to join Telkom mobile.