1 reviews | Active since Apr 2011
I regret ever signing up with Telkom
<p>Can somebody please tell me what is going on with my account?????? Unfortunately I have to use Hello Peter as your other channels are totally useless so I wont even waste my time. The last time I communicated with at least 5 people before I was properly assisted or at least I thought I had been assisted. In July I was billed double and the reason I was given was that my first debit order had not been allocated so I was told that the error would be rectified and I would be billed R99. The error was supposedly rectified and the debit that went off my account was about R81. Now I get my bill and it says I am in arrears with R99!!!!!! Where did this R99 come from now???????? Does the billings department at Telkom actually know what they are doing??? I need an explanation and for this to be rectified and it better not affect my credit record as it is your error not mine!!!</p> <p>On top of that I need to know what has happened to all my data that was loaded on 1 September. I have nothing left. How is this possible??? 5G in 5 days???</p> <p> </p> <p>I've only been with Telkom for 2 months and I absoultely regret it</p> <p> </p>
Thank you for making contact with us
Please be assured that we have sent your query to the Billing Team for further assisrtance, they will be im contact with you.
We really do apologize for any inconvenience caused to you.
Your reference number is: ********** 2
Regards
Telkom Social Media Team
Launa Molapo
Thank you for making contact with us
Please be assured that we have sent your query to the Billing Team for further assisrtance, they will be im contact with you.
We really do apologize for any inconvenience caused to you.
Your reference number is: ********** 2
Regards
Telkom Social Media Team
Launa Molapo
