I refuse to pay - I was without servic

I have relocated and requested that Telkom move my line.<br> <br> I have been advised that Telkom will not move my line as I have not paid for the month of January. I was without any internet service for the entire January and I use the line solely for internet - I refuse to pay for something I did not use due to horrid service! <br> <br> I have requested clarity 3 times on the Telkom website - no response. I have laid 3 Hello Peter complaints - no response. I refuse to wait 2 hours on the 10210 helpline! <br> <br> If Telkom is willing to loose clientele due to their inability to provide service then I fear our agreement has come to an end - Keep your internet! Loose another client - one of many lately I am sure.<br> <br>