I recently had an issue with internet being down and contacted the call centre

I recently had an issue with internet being down and contacted the call centre. I spoke to the most rude agent and he had the worst attitude possible. At the end of the call he told me to drop the call and I obviously asked him to send my call through to the survey option. He then puts the call on hold and then ends the call. I am disgusted with you telkom for employing such an *********** and rude individual. My call was placed on the 08 November 2022 at 13:13. I want this employee found and immediately reprimanded. I have tried many of telkom's contacting systems but was left with no choice but post this issue on Hello Peter.