I received the worst service ever

<p>I took out a contract tablet 2015 July with Telkom, and 2016 it started giving me problems and i took it back to the store, for them to take it to repairs to get it fixed.</p> <p>The repairs company then send me a quotation of R1444 which i rejected and they said i have to pay R188 for them to release the tablet. and i paid the fee. and call them to find out when i can go collect it from the store, They then told me that they dont have my tablet anymore and it was sold back to the store and they sold it to someone else, they will refund me my R188.</p> <p>My problem is that why do they sell my tablet that is on contract, the contract that am still paying for even now.</p> <p>I went back to Fourways Store to speak to the Manger Brian Mpofu, Who had the nerve to tell me that I must not worry because my contract is due for an upgrade soon, I will get a new one. I paid for the contract for 23 Months now and I don't have the tablet anymore, thats really not fair because you're not allowed to sell my tablet to someone else, the tablet that am still paying for. </p> <p> </p> <p>Please fix this/ Please Investigate </p>