I really want Out now! such bad service Repeatedly

I'm really out of words right now, such service continuously is unbearable but the right amount of debit orders is received monthly, while I don't have my Handset.<br> <br> After reporting my incident with ***, multiple telkom consultants tried following up making sure my matter was resolved, until I went to pick up my handset at Telkom yesterday (after it was taken in for repairs for 2months) Obviously the battery was low. Happy as I was i thought I won't be having anymore problems with the Telkom.<br> <br> Only to get home, charge my phone. MY PHONE WAS NEVER TOUCHED. it's still in the same condition as I had taken it in. I'm so cross, dissappointed right now. I don't want anything to do with Telkom. The phone is still under the 1year warranty so WHY it's NOT FIXED, I really don't know????<br> <br> How do you get to mess up with you customers like this???