I pity your technicians whilst getting smart office is NOT happening

<p>Recently (around Christmas), I bought a Huawei Router and went for the SIM only business deal, that I migrated to a 100gb per month for work done at home.</p> <p> </p> <p>I also have an office elsewhere in town, with a landline, and an obsolete asdl. Your poor technician almost begged me to switch to wireless there as well (but keeping the line for calls) and your online chat takes ages with no response, your callback function freezes since nobody calls back, and your cute waiting system in your state of the art branches queues forever.</p> <p> </p> <p>How does one, being a loyal client and making payments in excess of what is due every month, get assistance in converting the asdl portion to wireless. Your own technicians told me, 2 years apart, that service in that area is bad and getting worse. Back then wireless was not an option, but now it is. So what gives (or what would you like to take) before I can have fully functional and RELIABLE business communications?</p>