I pay for a 4 meg line but get at most 1.2 meg p/s

Item: Telkom
Rating: 2
Author: Charl E

i pay for a 4 meg line but get at most 1.2 meg per second. I received an sms from Telkom stating that i have to pay my account before the 31st of July to avoid a service cut off. Today is the 28th and its been cut off already!!

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Replies (1)

Telkom's replyOfficial

28 Jul 2015, 14:03

Hello Charl Els,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team for further assistance.
Your reference number is SM129221.

We apologize for any inconvenience caused.

Regards,
Busi
Telkom Social Media Team
***

Telkom's reply28 Jul 2015, 14:03

Official