I pay for 10Mb\s uncapped internet and Telkom only give me 4 mB\s

This is not the first time i am complaining about telkom for dropping my line speed. I pay for a 10mb\s line and then I only get 4mb\s line speed.

I logged faults from the 1 January 2017.... ref numbers 83CTK281017.... 101ATK061117... 426CTK200917 ... 662CTK231017 ...34CTK190217

This is January 2018 and Telkom technicians come to repair the fault once every 2 months and 2 weeks down the road they drop my line back to 4 mb\s.

I gave telkom a fair chance to come and fix my internet for the LAST year now. I am currently in a 10mb\s speed range according to telkom.

I demand that telkom cancel my contract with immediate effect. Telkom should be held responsible for the cancellation fees, do to breach of contract that I am paying for 10mb\s and they can only give me speed of 4mb\s for the last year now. I logged a billing dispute ref ********** 3 and logged another fault with ref number ********** but the last ref number have not been logged...Telkom's staff cannot even log a fault correctly never mind fixing the problem. I want to move to ANY other internet service provider that can give me what I am paying for. If I pay for 10mb\s and there is 10mb\s in my area WHY DO I ONLY GET LINE SPEED OF 4mb\s? This is a direct breach of contract from telkom's side.

Stay away from telkom if you want to have internet at your house!!!!