I paid,…but Telkom doesn’t provide service!

Since May Telkom stuffed up my billing. I had to call each new month to get the incorrect charges reversed (which they fully acknowledged as their error). I of course paid what I was liable for and once they do the reversal of the incorrect charge, my account is balanced.

BUT, I had to call again in June, again in July and again in August. What kind of business is this!!! But get this, now they decided to suspend my account for non-payment,…yet I have paid for all that I am liable for, and have an open incident number for the latest incorrect charges.

Now, due to their pathetic service and absolute incompetence, I am sitting with no service even though I have paid. In what world is that okay!!!

What is more shocking, is that these companies get away with this! I wish I could just cancel and use another provider,…but these capitalists have locked our area with their network!