I paid on the 27 for a service that I haven't rece

Can someone please do something right. I paid for this data bundle on the 27th of Jan, the lady whao called me regarding my first hello peter complaint reffered me to a branch. I went to 320 in Durban they sent me away, they said someone from head office should create a profile and send me a message. Please escalate this to that person in head office who deals with the activation of these UNISA data budles. Why should I wait so long for a service that I have already paid for? It's not fair Vodacom does actiactivation within 24 hours. Please review your process because it does not serve the best interest of the clients. Please use my cell number to get my ID number and activate this thing and send me the sms to go to the branch because I will not go to the branch and make a fool of myself for the second time. My number is ***. Please don't call me with stories I want my bundle activated instead of sending me from pillar to post and end up right where I began.with no bundle.