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Shkpk.gm Shkpk.gm
1 reviews | Active since Jan 2013
05 Feb 2016, 05:25
I paid money monthly but receive very bad services
Hi,<br> Hope you are well.<br> Did you read the massage!<br> I paid R760 per month for dsl uncap 4Mb to Telkom but most of the time during the day it is disconnected.<br> I called them and went to the branch of sandton/morningside area (at rosbank mall) many time and asked for fix it but end if the day not only noting changed then the quality now is very bad and it is disconnected or if connected is very slow or each 2 min is stop. (I used my cellular date of my phone) <br> Why i paid money but i received very very bad services?<br> <br> Couldbyou please follow it. (If check my reports i have this problem from many months ago but is not solved yet)<br> Best regards,<br> Shahram
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Replies (1)Telkom's replyOfficial
05 Feb 2016, 08:41Hello Shkpk,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologise for any inconvenience caused.
Kind regards
Wesley
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologise for any inconvenience caused.
Kind regards
Wesley
Telkom Social Media Team
Telkom's reply05 Feb 2016, 08:41
Official
Hello Shkpk,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologise for any inconvenience caused.
Kind regards
Wesley
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologise for any inconvenience caused.
Kind regards
Wesley
Telkom Social Media Team
