I NEVER COME ACROSS SUCH PATHETIC SERVICE IM MY LIFE

My contract came to an end I received a call from telkom to upgrade my contract. I then did not upgraded however requested month to month top up.

On the 1st of March 2021 i received a bill which included some sort of subscription service that i did not apply for ,i immediately queried the daily subscription was THEN canceled .I requested Telkom to refund me as my agreement is with them and my line should NOT of allowed any subscriptions as is a mth to mth line.

When i requested cancelation i was told i am on a 24 mth contract and this is allowed as this is a open line and i must now go and fight with the company that **********ly added a subscription to my account.

Ive requested the call recording, apparently it wasnt actually Telkom that called me it was a 3rd party company that called me ,SO MUCH FOR POPIA .I have been waiting for 2 weeks for the call recording .Have been dealing with a Busisiwe Siamba *** Telkom refuses to put the billing on hold and this account has been accumulating cost since 1 MARCH 2021 even though ive requested it to be canceled.

Secondly Iv canceled one of my other numbers also mth to mth ,dealt with a lady called Tsakani Malueke she ,promissed it was canceled ,im still receiving bills for .

I NEVER COME ACROSS SUCH PATHETIC SERVICE IM MY LIFE