I need you ppl to call me

<p>So it seems I have missed a payment last year October 2016 and I was not aware of this and Telkom did not inform me of a pending payment. </p> <p> </p> <p>This month I paid my account as per normal and all of a sudden I am informed of this payment and expected to pay. </p> <p> </p> <p>I tried calling the call centre and after selecting the queries and needing to speak to a agent the line disconnects. The option menu itself is not working correctly. </p> <p> </p> <p>Please make a plan to call me and not just one call and If i miss it you guys don't try again. That is what you been doing. </p> <p> </p> <p>Thanks</p>