TM
Tlhabologo M

1 reviews | Active since Sept 2015

12 Oct 2015, 12:01

I need to cancel my contract

This is a formal compliant concerning my relationship with telkom, ever since I have been usisng their network. They have managed to make my life a living hell since I opened up a contract with them. I was given a faulty phone. The phone which is an Experia E1 has had problems since the 3rd month I had it, till this day. I reported my phone the first time at maponya mall and it came back fixed, not two months passed and the phone stopped working again. The second time I took to rosebank mall at a telkom store for repairs and it came back working. Its less than a month now and the phone yet again has stopped working. I am furious with telkom and I do not want their further services. I WANT NOTHING TO DO WITH THIS PHONE OR CONTRACT. I pay every month for this phone, but I don't get to use it because it never works.

0
Replies (1)
Telkom
Telkom's reply12 Oct 2015, 14:47
Official
Hello Tlhabologo,

Thank you for making contact with us again

This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.

We do apologize for any inconvenience we have cause to you.

Your reference number is:SM146095

Regards
Luleka
Telkom Social Media Team