I need this attended pls, i keep calling the voice promts says i wkll get cancelation link, 3 times i called till

Haibo, i have month to month that can be canceled anytime, i called emailed but im not getting any help, i finished my contract in feb, niw im told about finger print, they berver asjed fir finger prints when receiving my money, the other ine today is telling me about the petrol orice being high, i adked him so what dies that have to do with my cancelation i dont iwe them i want out please