1 reviews | Active since Jan 2017
I NEED ASSISTANCE!
I need assistance!
I have contacted customer care about 10 times, I have contacted their facebook page about 10 times, I have posted on Twitter, I have been to the offices several times, I have spoken to numerous people and emailed them the details regarding this. I have opened several cases.
Absolutely NOTHING has been done to resolve my situation. This is now over 3 months later and will be affecting my credit rating. My next step will be lawyers and legal action. The latest reference number is: ********** 3.
These are the people I have spoken to in the last 3 months:
Facebook: Anele ML
Customer Care: Viwe Gwaxula - ********** Vuyokazi Mazonda - **********
I have spoken to many other. Could someone please help me with this?
Regards
Good day lydon21,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Good day lydon21,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,