SS
Sithabile S

1 reviews | Active since Apr 2013

22 Dec 2015, 09:37

I need an explanation

Ok so tell pm decided to suspend my line yesterday and I was required to make a payment of 1016. Strangely I only owe them 396.00 how I that possible. Just as I was about to pay and I recieved a text saying i all of the sudden owe 1016. How is that even possible? I sent a dm to the Twitter platform and I was told someone would contact me immediately. And it's been 24 hours. This is annoying<br>

0
Replies (1)
Telkom
Telkom's reply22 Dec 2015, 09:42
Official
Hello Sitha1990,

We have assigned the query to our fixed line team and they will investigate and make contact with you to provide a detailed feedback.

Your social media reference number is SM180484.

Regards,
Joshua
Telkom Social Media Team