I MOVED THREE WEEKS AGO UNTIL NOW THEY HAVE NOT MOVED MY LINE AND I USE IT FOR BUSINESS

FIRSTLY I PAID MY ACCOUNT IN FULL AND I HAVENT USED THE SERVICE THE WHOLE MONTH. I HAVE BEEN TRANSFERED FROM LINE TO LINE , I EVEN VISIT THE BRANCH AND WAITED IN LONG QUES AND STILL NO LUCK. I MOVED FROM MY HOUSE TO A NEW HOUSE. I ORDERED A TRANSFER OF LINE . I WAITED A WEEK FOR MY BOOKING WHICH WAS CONFIRMED FOR THE FRIDAY HOWEVER THE TECHNICIAN CAME ON A MONDAY. HE ADVISED ME THAT THERE WAS A PROBLEM WITH THE TELKOM LINE OUTSIDE AND HE WILL LOG A REQUEST IT TAKES THREE DAYS , NOW ITS A WEEK LATER AND I KEEP PHONING AND NO-0NE KNOWS NOTHING. NOTE I MOVED ON THE 1ST OF JANUARY ITS THE 20TH JANUARY AND STILL NO PHONE AND WIFI WHICH I USE FOR BUSINESS. I HAVE THE A OPEN LAND LINE AND UNCAPPED WIFI AND THIS THE TREATMENT I GET ON A FULL PACKAGE. 20 DAYS TO REINSTALL A LINE , BUT WHEN I CAME TO OPEN THE ACCOUNT IN TWO DAYS IT WAS INSTALLED. AND WORST OF ALL YOU GUYS ARE GOING TO CHARGE FOR THE MONTH YET I NEVER EVEN USE YOUR FACILITY DUE TO YOUR PATHETHIC SERVICE.